What is MyTruDate?2023-12-15T17:33:27+00:00

MyTruDate is a trusted online dating platform to help our members create safe, meaningful, and quality connections.

MyTruDate is a ground-breaking dating platform designed with utmost commitment to authenticity, transparency, and safety. Our mission is to create a wholesome dating environment where users can confidently search for their ideal partners without fear of misrepresentation or deception. We go the extra mile to verify the identity and character of all members, utilizing comprehensive background checks and enforcing a strict no-fake-photo policy. We believe in real connections between real people, and we’re devoted to keeping it genuine, enabling you to find your true soulmate. Here at MyTruDate, we’re creating a platform that we’d be proud for our own children to use.

What are the available subscription plans?2023-12-15T17:33:26+00:00

MyTruDate requires  a monthly subscription membership.  Month to month subscriptions for all users with all-inclusive access and without all the in-app purchases just to be seen.

Who is eligible to be a part of the MyTruDate Community?2023-12-15T17:33:26+00:00

Only legal adults in the United States who consent to preliminary and ongoing background checks, and who have passed our rigorous identity verification process and criminal background screening may become, and remain, members of MyTruDate. See our Terms and Conditions for further information.

MyTruDate Code of Conduct2023-12-15T17:33:25+00:00

As a member of MyTruDate, you have agreed to abide by our Code of Conduct and Respectful Community Policies. These were created to foster respect among all our Members. In addition to criminal conduct, any other harmful conduct, such as harassment, stalking, threats, body shaming, bigotry, hate speech, attacks on someone’s race, national origin, religion, sexual orientation, gender identification, personal attacks, spamming, stalking, or catfishing will not be tolerated. Please be kind and respectful to all MyTruDaters.

Are there any offenses that will automatically disqualify a person from being accepted into the MyTruDate Community?2023-12-15T17:33:25+00:00

Yes, our Offense Reporting Policy summarizes the types of criminal convictions which, upon our discovery, will disqualify a member from MyTruDate membership. Members who we discover have been convicted of such offenses will be automatically removed from the MyTruDate Platform without receiving a refund.

What do I do if I’m experiencing trouble verifying my account?2023-12-15T17:33:21+00:00

If you are having trouble creating or verifying your account, please make sure that your full name and date of birth are correct.  Your mobile number account should also match your full name as your mobile information is used to verify that all TruDaters are real people.  Your full name and date of birth are also used to verify your background and needs to match government records.

User safety awareness and tips:2023-12-15T17:33:21+00:00
  • Use caution when communicating with a stranger who wants to meet you.
  • Never provide financial information or send money.

  • You should not include your private information such as your last name, email address, home address, phone number or any other identifying information in your online profile or email or communications until you feel comfortable with the other user.
  • If you choose to meet face-to-face with another user who you met on the online dating platform, inform a family member or friend where you will be meeting and when you will return. You should not agree to be picked up at your home. Always provide your transportation to and from your date and meet in a public place with many people around.
  • Do not leave drinks or personal items unattended.
  • Anyone who is able to commit identity theft can also falsify a dating profile.
  • Report all suspicious and offensive behavior.
  • Ask specific questions to learn as much as possible from the person.
  • Don’t rush anything and spend quality time to get to know the person.
  • Use good judgement to prevent negative experiences or fall outside on and off our platform.
  • Check for things such as a completed profile, photos that validate profile information. Try to find their social media accounts and take note of their photos, posts and lifestyle to see if that is something you are comfortable with.

What types of background checks does MyTruDate perform on users?2023-12-15T17:33:20+00:00

Our dating app performs a criminal background check on all applicants on our platform. Please consult our Offense Reporting Policy for more information on the types of offenses that disqualify a person from admission to MyTruDate.

How often are background checks performed on users?2023-12-15T17:33:20+00:00

Background checks are performed on users when they first sign up for our dating app and every six months afterwards. The frequency of background checks may vary depending on the level of risk associated with the user and any changes in their behavior or circumstances.

How can I protect my personal information while using dating apps?2023-12-15T17:33:20+00:00

To protect your personal information while using dating apps, be cautious of people who ask for personal information, such as your last name, address, or financial information. Do not share this information with anyone until you feel comfortable and have met them in person. Also, set your privacy settings to the highest level possible on the app.

How do you ensure the accuracy and completeness of the background check information?2023-12-15T17:33:19+00:00

Unfortunately, we cannot. Criminal background screenings are not foolproof. In fact, they may produce inaccurate or incomplete results, and run the risk of giving people a false sense of security. Because criminal background checks are not a perfect safety solution, we urge all users to still exercise an abundance of caution while using the Platform to meet new people. Despite the imperfection of the process, our partner provides world-class criminal background check expertise to our users and combs through thousands of public records for each appliance, striving to ensure as much accuracy and completeness as is possible in this inherently faulty process. Furthermore, our Trust and Safety Team is committed to working with our users to investigate any inaccuracies or errors that users may bring to our attention in hopes of making the screening process more comprehensive.

What happens if a user’s background check reveals a criminal record of an excludable offense or other concerning information?2023-12-15T17:33:19+00:00

If a user’s background check reveals a criminal record of a disqualifying offense (please consult our Offense Reporting Policy) or other concerning information, our Trust and Safety Team will immediately launch an internal investigation to determine whether it is necessary to take appropriate action such as suspending or terminating the user from the platform. Each such report will be handled on a case-by-case basis.

How can I stay safe while using dating apps?2023-12-15T17:33:18+00:00

Here are a few tips to help you stay safe while using dating apps:

  • 1

    Always meet in a public place for the first few dates

  • 2

    Let someone know where you are going and who you are meeting

  • 3

    Be cautious of people who ask for personal information or money

  • 4

    Trust your instincts. If something feels off about the person you are talking to, stop communicating with them

  • 5

    Use the app’s built-in safety features, such as the ability to block or report users who violate the app’s terms of service

What should I do if I feel uncomfortable or threatened by someone on a dating app?2023-12-15T17:33:18+00:00

If you feel uncomfortable or threatened by someone on a dating app, you should immediately stop communicating with them and report them to the app’s safety team. You can also contact local authorities if you feel that you are in danger.

What should I do if I suspect someone is a scammer on a dating app?2023-12-15T17:33:18+00:00

If you suspect someone is a scammer on a dating app, you should stop communicating with them and report them to the app’s safety team. Scammers often ask for money or personal information, so be cautious of anyone who asks for these things. You can also contact local authorities if you believe you have been scammed.

What should I do if I am a victim of harassment or abuse on a dating app?2023-12-15T17:33:18+00:00

If you are a victim of harassment or abuse on a dating app, you should report the person to the app’s safety team and contact local authorities. You can also seek help from organizations that provide support for victims of harassment and abuse.

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